Charente Assistance is a family run business focusing on the Home, Garden and Pool. We deal with property management and maintenance of your home whether it be a permanent residence or holiday home. We can look after all aspects of your garden and the seasonal running of your swimming pool.

Charente Assistance is principally Richard and Nicki Waldeck who moved to France in 2004. We started the business in 2015 with a view to providing high quality, professional services for our clients in the Charente and Charente Maritime. In 2018 we were joined by our eldest son who continues the family line into the second generation.


We can look after your home in France whether it be some finishing touches, painting or cleaning. We can prepare the house for your visit or that of your guests as well as turn around your laundry or carry out any minor repairs along the way. Security checks, a free (insured) key holding service as well as admin help are also available. We can also oversee any other trades whom you wish to have access.


We can look after all aspects of your garden from mowing the lawn, cutting hedges to weeding and planting. A regular maintenance schedule or a one off job, we can ensure your garden is looking great when you want it to be. Gone will be the days when you arrive to a jungle and have to spend the first few days of your stay strapped to a strimmer. We can keep the garden maintained for your visit so you can focus on the big stuff – wine!


Opening in spring to closing in winter and everything in between – we have the whole season covered. We provide a full package of care options that ensures your pool is ready to use at any time in the season. Our Weekly Pool Care is available in Gold, Gold+ and Platinum levels so, whatever your needs, we have a package to suit you. We are so confident of our Weekly Pool Care service that, as far as we know, we are the ONLY company to guarantee the clarity of your swimming pool.


If we have opened your pool and we are carrying out our Weekly Pool Care service, we will also provide you with a Clear Water Guarantee. No more bills for a green or cloudy pool – we will sort it – at no extra cost. Available in two levels (standard and extended) depending on what level of Weekly Pool Care service you choose.





Le Souterrain, 16200 Courbillac

Tel: +33 (0)5 45 25 05 37

Mobile: +33 (0)6 32 83 24 46